Shipping policy
SHIPPING POLICY
Thank you for shopping with The Hudson Heritage! We want to make sure your order arrives safely and on time. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will begin processing the next business day. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Carriers
We ship via USPS and UPS. The carrier used for your order will depend on your location and the shipping method selected at checkout.
Shipping Times
Delivery times are estimates only and are not guaranteed. Once your order has been handed off to the carrier, The Hudson Heritage is not responsible for delays caused by the carrier, weather, or other circumstances outside our control.
Shipping Rates
Shipping rates are calculated at checkout based on your order and delivery address.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at info@thehudsonheritage.com and we will do our best to resolve the issue promptly.
Domestic Shipping Only
At this time, The Hudson Heritage ships within the United States only.